Refund policy

Fatz Fabrication may accept a return on a product if approved, on some conditions. The product must be in new condition, In original packaging and must not have been fitted to a vehicle. If any damage has resulted from transit or installation, the customer will incur the costs associated with returning the product to new condition. This may involve powder coating, replacement of some components on the item, polishing etc. The cost of freight will be incurred by the customer on returns depending on the reason for the return. Fatz Fabrication will not refund any money on returns, until the product has been returned to Fatz fabrication for inspection. A refund will then be issued accordingly. Fatz Fabrication will not accept returns if not processed within 14 days of the order being received by the customer. Fatz Fabrication will then charge an administration fee for processing the refund and restocking the item. Value of the charge will be determined by Management depending on the product and circumstances surrounding the return.